Localstak, a product of Top RHO Business Services (“we,” “our,” or “us”), respects the privacy of our users and is committed to protecting it through this Privacy Policy.
- Information We Collect
We collect the following types of information:
a.Personal Information
– Name, email address, phone number, business name, industry, and job title
– Billing information (processed via secure third-party payment processors)
– Communications and feedback submitted via forms or chat tools
b.Business & Platform Usage Data
– Vendor ratings, Q&A contributions, analytics tool usage data
– Transactions or engagements with service providers
– Uploaded documents, funding application responses, and benchmarking data
c.Technical Information
– IP address, browser type, device type, operating system
– Cookies, session identifiers, usage logs
- How We Use Your Information
We use collected information to:
– Operate, maintain, and improve Gridline services
– Facilitate vendor connections and BAM interactions
– Deliver analytics tools and dashboards
– Process payments and maintain account history
– Communicate updates, offers, and service alerts
– Ensure compliance with platform policies and legal obligations
– Generate aggregate, anonymized insights for platform improvement and business intelligence products
- Sharing Your Information
We do not sell your personal information. We may share limited information with:
– Trusted third-party vendors and integration partners (e.g., payment processors)
– Service providers you opt to engage with
– BAMs assigned to your account (if applicable)
– Government or regulatory authorities if legally required
We may also share aggregated and anonymized data that cannot be used to identify any individual or business. This data may be used for industry benchmarking, trend reporting, or commercial research.
- Data Retention
We retain user data as long as necessary to fulfill contractual and legal obligations. You may request deletion of your data, subject to certain exceptions.
- Your Rights
Depending on your location, you may have the right to:
– Access, correct, or delete your information
– Withdraw consent for non-essential processing
– File a complaint with your local privacy authority
- Security
We use bank-grade encryption, secure servers, and access controls to protect your data. However, no method of transmission or storage is 100% secure.
- Cookies and Tracking Technologies
Gridline uses cookies and similar tools to enhance platform performance, personalization, and usage analytics. You can manage cookie preferences via your browser.
- Children’s Privacy
Localstak is not intended for users under 18. We do not knowingly collect personal data from minors.
- Third-Party Links
Our platform may contain links to third-party sites. We are not responsible for their privacy practices.
- Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via email or platform notice.
- Contact Us
For questions or concerns regarding this policy, please contact:
info@localstak.com